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Concession

The concession module is only available within Quality incidents (if the incident has
concessions enabled and set up). A concession is a request for special approval for a
non-conforming product or service.

Keep Track

Keep track of all concessions granted or not granted, as well as the justification of the request

Customise Approval

Define Approval levels and the associated approvers for each area or create approvers on-the-go as necessary

Custom Factors

Create the factors for each area that may apply to the concession if it is granted or not

Attachments

Add any relevant attachments to the concession including photos, specifications and orders

incident Innovation

Concessions are associated to their relevant quality incident. Raise an innovation directly from a concession

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