FREQUENTLY ASKED QUESTIONS
Questions answered at a Glance.
Q. HOW DO YOU PRONOUNCE SHEQsys?
“SH - eck - sis”
We’ve heard it multiple ways and will respond to your pronunciation.
Q. WHAT DOES SHEQsys STAND FOR?
SHEQsys stands for Safety, Health, Environment, Quality system.
Q. WHAT IS SHEQsys?
SHEQsys is an online web application, which allows users and managers to log, investigate, report, and determine trends of Safety, Health, Environment, Risk and Quality related activities within your organisation. The only tool you will need.
Q. WHY HAVE WE MADE IT SUBSCRIPTION BASED?
No capital outlay. SHEQsys is an annual subscription based on the number of active users. This makes it cost effective for your organisation as this entitles you access to every module, feature updates, and all support regarding SHEQsys queries.
Q. HOW LONG IS THE SUBSCRIPTION FOR?
The standard subscription period is one year. SHEQsys is renewable annually. We offer discounts on longer subscription periods.
Q. WHY USE SHEQsys?
Our management solution is designed to streamline your business by:
- Allowing you to work the way you want: Instant ‘out-of-the-box’ customisation, flexible to suit your company.
- Cost effective: SHEQsys is an annual subscription.
- Web based & mobile compatible: Log in from anywhere, with any web browser on any capable device.
- Reports and Dashboards at your fingertips: Extensive reporting capabilities are included, across all modules of SHEQsys.
- Fully supported: SHEQsys is fully supported via remote support tools, over telephone or if need be onsite.
- Extensive investigative tools: Tools that can be set on and off as necessary depending on the risk level and SHEQ type.
- Automatic email notifications: Sent to the relevant users and managers, notifying them of added entries and actions for their attention.
- Overdue reports: Outstanding investigations can be set to be automatically emailed within a time period.
- Schedulers: Schedule future audits and be notified when instruments are due to be calibrated and when documents are due for review.
- Eliminating Paper: Record of everything altogether in one place, that can be easily found through our search and filter functionality.
Q. HOW IS SUPPORT CONDUCTED?
If you have any queries or problems, you can contact us via telephone, email, IM applications (Microsoft Teams | Skype) or remote desktop applications (Teamviewer | Zoom) or any other available tool and we will assist you remotely.
Q. IS SHEQsys SPECIFIC TO AN INDUSTRY?
No, SHEQsys is used in many industries from mining and manufacturing to schools and services.
Q. WHO CAN USE SHEQsys?
You can have your entire employee register within SHEQsys but only the activated accounts that have been approved by an administrator can access and interact directly with SHEQsys.
Q. CAN I HAVE MORE THAN ONE ORGANISATION IN SHEQsys?
Yes, you can have multiple companies on one system, and if company split is enabled then all companies will be isolated from one another.
Q. CAN I SWITCH MODULES OFF?
Yes, modules can be disabled or enabled as required and are customisable.
Q. CAN YOU ACCESS IT ON-SITE?
You can access SHEQsys from any internet capable device - whether you are an Apple, Android, Microsoft, or no-name fan as long as there is an internet connection and web browser you can use any size device you want and upload attachments such as photos, documents, videos, and audio.
Q. WHY HOST WITH US?
- No installation on user’s computers is required, as SHEQsys is a web application, which is hosted on our dedicated server.
- The most up to date version of SHEQsys.
- Up to date backend system hardware and software requirements.
- The system is SSL secure and protected. You will have secure access from anywhere with an internet connection.
- Access to daily backups.
HAVN’T ANSWERED THE QUESTIONS YOU ARE LOOKING FOR?
Please feel free to send us your questions.
The ultimate SHERQ Management Solution.
SHEQsys.com (Pty) Ltd is an all in one SHEQ management online software solution.
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